Job Description

Technical Delivery Manager – Enterprise Web Projects

Clay is a global design agency creating world-class digital products and brands. Our clients include Meta, Slack, Google, Snapchat, Amazon, Coinbase, and a range of innovative startups.

We are looking for a Technical Delivery Manager with strong client-facing and technical consulting experience. As we grow our enterprise client base, we need a contractor who can confidently represent Clay in technical discussions, respond to client requests, and ensure we meet the delivery and compliance standards expected at this level.

This role does not exist within Clay today. The right person will act as a bridge between our internal development team and our clients, translating technical decisions, coordinating technical discussions, managing post-launch obligations, and proactively flagging risks before they become blockers.

What You Will Do:

• Represent Clay in enterprise client calls covering deployment, integrations, performance, security, compliance, and infrastructure topics;
• Act as a bridge between client stakeholders and Clay's development team;
• Prepare client-facing technical documentation, including implementation approaches, platform recommendations, technical requirements, and integration overviews;
• Review technical documentation before client delivery and identify gaps, inconsistencies, or missing information;
• Respond to client questions regarding security, analytics, integrations, hosting, and platform capabilities;
• Evaluate and document technology platform recommendations, including CMS selection and migration considerations;
• Support discussions around SSO, identity management, hosting infrastructure, and deployment planning;
• Facilitate release planning discussions and coordinate between client stakeholders and Clay's development team;
• Conduct post-launch reviews and prepare supporting reports and documentation;
• Support analytics, privacy, and localization initiatives by coordinating requirements, validating implementations, and gathering information needed for client and internal teams.

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